Shipping Information

Order Processing & Dispatch

• Standard items typically ship within 1–2 business days.
• Oversized or special-handling items may take longer to dispatch.
• Exact shipping cost and delivery estimate are displayed at checkout.

Delivery Timeframes

• Most orders arrive within 6 business days from the purchase date.
• Actual delivery times may vary based on carrier availability, destination, and item size.

Oversized Item Delivery

• Delivered Monday–Friday, during normal business hours.
• You’ll receive a 4‑hour delivery window in advance.
• Please ensure someone is present to receive the item—carriers typically do not provide specific time‑of‑day estimates beyond that window.

International Shipping

• Standard international orders also ship within 5–7 business days.
• Delivery times vary by destination—exact estimates are shown at checkout.
• Certain locations may be ineligible for shipping or require additional handling.

Shipping Exceptions & Special Cases

• High-value, fragile, or custom-made items may need extra processing time.
• Remote or rural destinations can add to delivery times.
• If items are backordered or require manufacturer handling, shipping will be delayed.
• In specific instances—like large items needing lift-gate service or delivery teams—you may see additional notices during checkout.

Shipping Costs

• Rates are calculated based on:
•  – Product size and weight
•  – Shipping destination
•  – Service options (e.g. standard vs expedited)
• Final cost shown at checkout—no surprises later.

Tracking & Notifications

• Once shipped, you’ll get an email with tracking details.
• Track your order directly via your account dashboard or the link provided.

Need to Change Delivery?

• If you need to modify delivery details (address, date) after the order’s dispatched, contact customer support ASAP. Changes may be limited depending on the carrier’s status.

Summary Table

Customer Tips

• Review shipping cost/time before completing checkout.
• Track your package using provided details.
• For oversized items, have the recipient present during the 4‑hour window.
• Contact support promptly for delivery changes.